SSF - Euro Auto Parts Depot LLC SSF - Euro Auto Parts Depot LLC

Return Policy

 

All Part purchased through www.euroautopartsdepot.com are returnable within 45 days of the original purchase date. Returns can be handled by emailing or calling customer service. The customer is responsible for the shipping. A reason for return must be given to determine whether a restocking fee will apply. A "Return Goods Authorization" number will be given and must be visible for our return department to properly receive. Any parts that is ordered by mistake or with improper information will be charged a 10% restocking fee upon return to cover processing costs. Parts returned must be in original state. Any tampering or abuse of parts could affect the refund amount. Parts must be sent back in original packaging and with all hardware if supplied. If there is an issue with the original package, please contact customer service for assistance. In the case of us shipping the wrong product or any other error that results in your dissatisfaction, we will replace, return or refund in full. All refunds will take up to 7 days, from the time we receive the package, to be fully processed.

Warranty Policy

All Parts purchased through www.euroautopartsdepot.com do come with a 2 year 24K mile warranty. This warranty covers any manufacturing defects or failure of components. In the event of a parts failure, please call or email customer service to obtain a "Return Goods Authorization" number. A full description of the occurrences of a failure must be communicated for us to help resolve the issue. We will supply an RMA # for defective return, but the customer is responsible for the shipping the parts. Replacement of a warrantied parts will be determined case by case due to availability and lead time. Not only will we do our best to resolve the issue quickly, but we will cover all shipping costs to you. Any abused or altered parts will void the warranty and will need to be examined by our returns department before any replacements begin.